“Leading a team that works so well together and has a real connection with residents is a privilege ”

- Rebecca-Team Leader

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Plan Management/Accounts Coordinator

Quality Health Care is a specialist in-home, disability and community care provider, providing support and services throughout Sydney. Our services are individually tailored to meet the needs of each client and provided in an environment that is caring, friendly and supportive.


Quality Health Care are seeking to recruit an experienced plan management coordinator to join our team. We are a strong team who are passionate about assisting participants to manage the complexities of the NDIS. 

This role is a great opportunity for somebody who is looking for work life balance, is available immediately. Attitude is more important than experience - are you a genuine people person with an outgoing, proactive personality? If you are looking for
a challenge in a fun, energetic and rewarding environment, this could be the role for you.


About the Role

The aim of the Plan Management Accounts Co-Ordinator role is to work with NDIS participants who have Plan Management funded in their NDIS plan to carry out the following tasks

  • Assisting customers with their transition to the NDIS

  • Claim participant funding from the NDIS for participant supports

  • Pay providers for the supports that participants purchase.

  • Support tracking of participant funds.

  • Take care of financial reporting for the participant.

  • Provide advice to participants regarding what supports may be claimed.

In addition, the role provide supports to the finance team with Accounts Receivable, Accounts Payable and IT as required.


To be successful in this role, you will have:

  • An excellent phone manner

  • Strong attention to detail

  • Outstanding customer service

  • Intermediate Computer literacy including Microsoft Office

  • Experience in the disability sector is preferable

  • Ability to multi-task and prioritise

  • Experience in business administration/reception preferable

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check or similar (where relevant to the role).


Quality Health Care is committed to Equal Employment Opportunity, Ethical Practices, and the principles of Cultural Diversity.


Please note that only successful applicants will be contacted. If you are not contacted within 30 days of submitting your application, consider your application unsuccessful. Due to the high volume of applications, we are unable to give feedback on individual applicants.

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