Complex bowel and stoma care is used when bowel function is difficult to manage because of disability, health needs or reduced mobility, and there is a higher risk of complications. Supports are guided by an individual bowel care plan developed with you and overseen by an appropriately qualified health practitioner.

 

Depending on your plan, support can include help with bowel routines and the safe use of medications and treatments such as laxatives, enemas or suppositories. If you have a stoma, it can also include practical support to manage appliances and maintain skin health around the site.

Complex wound care is used when you have a wound or pressure injury that needs more than routine skin care, and there is a higher risk of complications. 
Supports are guided by an individual wound management plan developed with you and overseen by an appropriately qualified health practitioner. 

Depending on your plan, support can include help with pressure care routines (such as repositioning and skin checks), hygiene and infection control, and monitoring for changes that need action.  It may also include support to use wound-related equipment listed in your plan.

Mealtime management is used when you need planned assistance to eat and drink safely. Dysphagia support is used when swallowing, chewing or biting difficulties create increased safety risks during meals.

Supports are guided by an individual mealtime management and/or dysphagia plan developed with you and overseen by an appropriately qualified health practitioner (such as a speech pathologist).

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Depending on your plan, support can include following safe routines, including recommended food and fluid textures, nutrition and hydration, seating and positioning, the level of supervision required, and strategies for responding to the signs and escalation steps listed in your plan.

Enteral feeding support is used when you receive nutrition, fluids or medications through a feeding tube (for example a PEG) rather than by mouth. Supports are guided by an individual enteral feeding plan developed with you and overseen by an appropriately qualified health practitioner.

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Depending on your plan, support can include preparing and administering feeds, setting up and cleaning equipment, flushing the tube, checking positioning, and caring for the tube site. It can also include monitoring for the signs listed in your plan (such as leakage, blockage, skin irritation or distress) and following the escalation steps provided.

Epilepsy and seizure support is used when you have epilepsy or another seizure condition and need planned assistance to manage safety and daily routines.  

Supports are guided by an individual seizure management plan developed with you and overseen by an appropriately qualified health practitioner.

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Depending on your plan, support can include recognising your seizure types and triggers, following agreed first aid steps, timing and recording seizures, and supporting recovery after a seizure. It can also include using rescue medication if it is part of your plan, and following the signs and escalation steps listed for when medical help is needed.

Medication administration support is used when you need planned assistance to take medications safely as part of your daily supports. This can include support with oral, topical, inhaled or other prescribed medications, and may

Medication Administration, including Subcutaneous Injections

Medication administration support is used when you need planned assistance to take medications safely as part of your daily supports. This can include support with oral, topical, inhaled or other prescribed medications, and may also include subcutaneous injections where this is part of your plan.

Supports are guided by a medication management plan and related health instructions developed with you and overseen by an appropriately qualified health practitioner.

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Depending on your plan, support can include following the correct dose and timing, assisting with preparation and administration, using equipment safely, and keeping medications stored as required. It can also include monitoring for side effects or reactions listed in your plan, recording administration, and following the escalation steps if concerns arise.

Urinary catheter support is used when you have an indwelling or intermittent catheter and need planned assistance to manage it safely as part of daily living.

Supports are guided by an individual catheter care plan developed with you and overseen by an appropriately qualified health practitioner.

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Depending on your plan, support can include hygiene and infection control, emptying and changing drainage bags, monitoring urine output, maintaining hydration routines where relevant, and caring for the catheter site. It can also include recognising the signs listed in your plan (such as pain, blockage, leakage or symptoms of infection) and following the agreed escalation steps if concerns arise.

Ventilator support is used when you need assistance to use breathing support equipment, such as a ventilator, CPAP or BiPAP, as part of your everyday routine.

Supports are guided by an individual respiratory support plan developed with you and overseen by an appropriately qualified health practitioner.

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Depending on your plan, support can include setting up and using equipment as instructed, fitting masks or interfaces, checking comfort and function, cleaning and maintaining equipment, and supporting safe routines for sleep or daily use. It can also include recognising the signs listed in your plan (such as breathing changes, alarms or equipment issues) and following the agreed escalation steps if concerns arise.

Complex behavioural and mental health support is used when you need planned, consistent day-to-day assistance to reduce distress, improve safety, and support wellbeing and participation. This may be because of intellectual or psychosocial disability, or mental health.

Supports are guided by an individual behaviour support plan and/or mental health plan developed with you and overseen by appropriately qualified allied health practitioners. Practice is trauma-informed, with a focus on quality of life, building skills over time, and reducing the need for restrictive practices wherever possible.

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Depending on your plan, support can include using proactive strategies that reduce triggers, following agreed communication and de-escalation approaches, supporting predictable routines, teaching or reinforcing safer replacement skills, and supporting recovery after incidents.