High Intensity Support
we recognise the intensely personal nature of some high care supports and ensure our teams work with compassion, valuing individual choice and consent.
high intensity support
Quality Health Care is skilled in working with people who require high intensity support to live life well.
All Quality Health Care services currently provide assistance to people with high intensity support needs. Our teams are qualified and experienced to provide safe and effective assistance to people in different settings. High Intensity Physical Supports refer to specialised, highly skilled, and more experienced support workers who are required to deliver this type of assistance.
High intensity support is for people who require more intensive levels of support than what standard levels of care can offer – whether due to disability, a chronic health condition or frailty in old age. This covers a wide range of supports but can include things like help with dressing and having a shower, respiratory care, stoma care, home modifications to help you move freely in your space or behaviour management support, some examples are listed below;
Complex bowel care
Complex bowel care involves providing people with specialist supports to manage their continence and may include assistance with colostomy bags, the use of suppositories and enemas etc
Enteral feeding and management (PEG)
Support workers can assist people with enteral feeding, in accordance with their PEG regime. This can also include enteral medication assistance, cleaning/maintenance of equipment and stoma site cleaning.
Replacing and disposing of bags and monitoring the health of people using indwelling and suprapubic catheters.
Support workers often work with people who have epilepsy or seizure disorders, and this does not typically require specialist skills provided the support worker has an understanding about the procedures to follow. Where a support worker administers emergency epilepsy medication such as Midazolam or Diazepam, they will have training in medication specific emergency management procedures.
Pressure care and wound management
Support workers may work with people who require assistance with pressure care and wound management. This includes preventative strategies such as skin care, postural management, minor dressings, and monitoring of wounds.
Support a person to implement their diabetes management plan and identify and respond to hyper/hypoglycaemic episodes, monitor and record blood sugar levels (BSLs) and support with medication assistance.
This can apply to the management of different types of stomas such as colostomy and ileostomy care or tracheostomy care (where no other requirements apply relating to ventilation).
We support, train and supervise our staff to ensure they have the skills and competence to provide high intensity support with dignity and respect and we recognise the intensely personal nature of some high care supports and ensure our teams work with compassion, valuing individual choice and consent.