"I really enjoy the teamwork here at QHC head office. There's so much support!"
NDIS Plan Coordinator
Team Leader Accommodation Services Pagewood
Quality Health Care is seeking experienced Team Leader - Accommodation Services for our Services in our Pagewood location.
For this permanent, full-time role you will be managing a team of disability and mental health nursing staff who provide Independent Living Supports funded through the NDIS within a community-based accommodation model. You will work with participants, their families, and external providers to support our commitment on offering high quality residential care experience, and support that delivers positive outcomes for People with Disability (PWD).
Working closely with the health system and local providers you will implement effective supports and services to enable participants to reach their goals in a more complex environment of gaining greater independence and capacity to engage in all areas of their lives.
Identify residents' goals, needs, strengths and aspirations using a person-centred framework embodied by QHC
Provide informal, and where required formal, peer support and supervision to develop team members
Work collaboratively with residents, their families, and natural supports, providing information, education and skills training as appropriate
Participate in the establishment, development, support and maintenance of links and partnerships between the mental health service, other government and health services, NGOs and the community sector.
Managing the homes financial and staffing budgets, setting group home rosters and preparing reports for senior management
Skills and Experience
Allied Health qualifications; or minimum Certificate IV in Disability or similar; or relevant practical experience
Experience dealing with clients with high physical disabilities
Experience in providing services to NDIS participants
Experience in reading, understanding, and implementing NDIS plans
Experience in connecting clients to services under a client direct care model
Excellent interpersonal and communication skills and a strong commitment to customer service
Strong customer service skills with demonstrated ability to develop and maintain relationships with people with disability and/ or their families and support network and service providers
Resilience and competence in high level interpersonal communication, negotiation and conflict resolution skills
Sound time management skills and demonstrated ability to work with minimal supervision
Demonstrated ability to make complex judgments, prioritise tasks and take initiative
Strong written communication skills with the ability to write high quality reports
Must have a car and current driver's license and willingness to travel to clients where required
About the company
Quality Health Care (QHC) is a specialist accommodation, disability, and community care provider with over 20 years’ experience working with people to achieve their goals. We have a team of over 275 staff and our services include specialised accommodation, Supported Independent Living (SIL) , Home & Community Care, Nursing Services, Support Coordination and Behaviour Support.
Successful candidates will form part of the accommodation leadership team and undergo regular training and leadership forums to manage and strategize the accommodation space.
Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check , NDIS check or similar (where relevant to the role).
Quality Health Care is committed to Equal Employment Opportunity, Ethical Practices, and the principles of Cultural Diversity.
Please note that only successful applicants will be contacted. If you are not contacted within 30 days of submitting your application, consider your application unsuccessful. Due to the high volume of applications, we are unable to give feedback on individual applicants.
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